Frequently asked questions

Open any poster, change the text, colours, shape or photos, and the preview updates as you go. When you like it, choose a frame and size and add it to your cart.

Yes. Open your cart and choose Edit on any item. It reopens in the designer exactly as you left it.

Any lyrics, vows, letters or short text you like. The words flow into the shape you choose. Please only use text you have the right to use.

Yes. Photo and photo art posters let you upload your own pictures. The designer tells you how sharp your photo will print at the size you pick, so use the clearest, largest photo you have.

The preview is drawn from the same design we print, so the layout, words and shape are what you see. Colours can look a little different on screen than on paper, because every screen is set up differently.

The sizes that suit each design are listed in the designer, with their prices. The preview shows the poster at the size you pick.

Choose a frame material, a moulding style and a finish. Then choose how the poster is mounted: a single or double mount (the board around the poster), a float mount, or no mount at all. Every choice shows on your design straight away.

Yes. Under the size, turn on Print only for the poster print on its own, ready for your own frame, or Digital poster only for a print-ready PDF. The frame options are greyed out while either one is on.

Once your order is paid, we check your design and email you the print-ready PDF. You can also download it again any time from your order page.

Every poster is printed and framed to order. The designer and the checkout show the estimated delivery date for your order. See our shipping page for more. Digital posters are sent by email.

The checkout lists every country we deliver to. Digital posters can be ordered from anywhere.

Each poster is made to your design, so returns work differently from ready-made products. Please read our returns policy. If something arrives damaged or not as designed, contact us and we will put it right.

The ways to pay are shown at checkout before you place your order.

Use the contact page, the chat button, or email hello@example.com. We usually reply within one working day.

Designs in your cart are saved in your browser on this device, so clearing your browser data removes them. Once you order, your design is saved with the order.